communicode is expanding continuously - new office premises for the company
Due to its customer-friendly website, long-term client Carl Roth has received a special award by the Magazine for Laboratory Technology and Life Sciences: as a result, the website has been "Internet site of the month" since May 2008. The site received particular praise for its uncomplicated ordering facilities and its informative content. "Placing an order - whether via online shop, by phone, fax or email - as well as all kinds of enquiries has been made really easy for interested customers. An exemplary service indeed!" is the verdict of the LABO Magazine. The customer is free to choose whether he wants to order directly via online shop or whether he prefers the more conventional method of ordering by phone or email. The customer can also easily and quickly find any product information he requires: the left navigation bar provides interested customers with access to the menu item "Information material", which accommodates a list of brochures in PDF format. More detailed information about the products is also available via the "more information" link. A special "gem" however is the interactive "flip catalogue" that can be used to browse the entire catalogue", continues the magazine. The possibilities for interested customers are many; in spite of this the site is readily comprehensible and well structured.
The final verdict of the Magazine for Laboratory Technology and Life Sciences is therefore clear: "The website of Messrs Carl Roth GmbH & Co. KG is not only very extensive and informative, but also designed in a clear-cut manner. Apart from that it is a good example for a customer-friendly ordering experience […]. The navigation has been well arranged and a sitemap as well as full-text search provides welcome guidance. The "flip catalogue" completes this successful site."
Carl Roth is a long-standing client of communicode; the multi-lingual electronic product catalogue as well as the flip catalogue has been developed during the course of realizing several projects with and for the client.
